Read our FAQs & still have a question?Or simply prefer engaging with a real human…Ask the Biotulin Team AU&NZ

In case we have left any questions unanswered, please feel free to contact us directly. We are proud to be a New Zealand based, family owned & operated business, and love to answer your questions and appreciate your feedback – be it constructive criticism, or raving reviews! 

Email Us: biotulin@aesthetikonzept.com

​or Call Us: +64 (0)9 422 7833

Monday – Friday, 8am – 6pm (NZ Time)

Our Service

100% authentic product guarantee – directly from German manufacturer.

Guaranteed same day dispatch for all orders placed before 12pm NZ-time.

Free gifts, samples & rewards for our loyal Biotulin regulars.

Proudly Kiwi owned & operated, NZ-based family business.

“

Such great service with my most recent order. Ordered one day and basically delivered the next!!!

Congratulations team – you’re awesome!!

xx Jude

Judy S.

​– Whangarei, NZ

“

Hi guys, 

Thank you so very much for your kind gift which arrived today. I was thinking I had messed up my order and ordered 2. WOW what a surprise when I read your note!!

Thanks again, you don’t realise how much that meant to me  

Jan

Jan J.​– Auckland, NZ

“

Hi Claudia 

 

Just wanted to say how much I appreciate the little handwritten notes you always include in my order.

 

It’s a lovely personal touch and makes me feel valued as a customer rather than just an order.

 

My parcel arrived this morning (always super fast postage so thanks) and I’m looking forward to trying out the day/night cream.

 

I get a lot of comments about my skin and at 49 that’s nice to hear 

 

Kind regards 

Michelle

Michelle W.– Christchurch, NZ